Terms and Conditions

MAIA'S Terms, Conditions, & Refunds Policy

High Risk Activity
Products sold through this website, MAIA's catalog sales or otherwise, include martial arts curriculum, equipment and gear for martial arts training and instruction. Participation in any of these activities should be considered a high-risk sports activity. Your participation in any of these activities is at your own risk. You agree to consult with your personal physician before participating in any of these high-risk activities. Read and follow specific warnings and instructions on products and in product literature or inserts. Save these documents for reference.

Martial Arts Weapons: WARNING
Any martial art weapons sold through MAIA's website or catalog are intended for demonstration or display as a collection item only. Use and misuse of Martial Arts weapons involves serious risks, including injury, disability and death. Weapons are sold only for training under expert supervision, for demonstration of forms, collection or display. Inspect weapons before each use to ensure they are in proper condition. If any unsafe condition is observed, do not use the product. Do not use weapons for sparring or contact. Sales of certain items are governed by local, state, federal and international law. It is the buyer's responsibility to check all applicable law concerning use, ownership, legal age and possession of any product offered by MAIA. By purchasing any item, the buyer warrants compliance with all local, state, federal and international law, and that the buyer is legally able to purchase and sell all items being purchased from MAIA's website or catalog. MAIA disclaims any and all liability related to improper, illegal, unintended use or modification of weapons sold through the website or catalog. The purchaser, user or participant assumes all risk of injury from any use. No weapons are sold to anyone under 18 years of age without parental consent. Weapons and items over 42" cannot be sent out of the United States. Some weapons may be prohibited in your area. Please check state statutes and local ordinances before ordering.

Assumption of the Risk
By buying MAIA's products, you understand and agree that fitness and martial arts are high risk activities and, to the extent permitted by law, YOU EXPRESSLY AND VOLUNTARILY ASSUME THE RISK OF DEATH OR OTHER PERSONAL INJURY SUSTAINED WHILE PARTICIPATING IN SUCH ACTIVITIES WHETHER OR NOT CAUSED BY THE NEGLIGENCE OR OTHER FAULT of MAIA including but not limited to equipment malfunction from whatever cause, or any other fault of MAIA. Additionally, you agree to indemnify, defend and hold MAIA harmless from any third party claims arising from such High Risk Activities or Martial Arts Weapons or any other MAIA product.

Limited Replacement Warranty
MAIA warrants its products to be free from defects in materials and workmanship for a period of 30 days from date of purchase, provided they have not been subjected to obvious abuse, neglect or misuse. MAIA's sole liability is limited to repairing or replacing products that are returned prepaid to MAIA within this 30-day period, unless specific product literature specifies otherwise. Due to vendor requirements, books and videos cannot be refunded once the seal is broken. MAIA's warranty as to books and videos is limited to exchange for the same title if the tape or book proves defective. See our Return and Refund Policy for more information.

Warranty Disclaimer
The above state warranties are in lieu of all other warranties expressed or implied including the warranties of merchantability and fitness for a particular purpose and of all other obligations and liabilities of MAIA. MAIA neither assumes, nor authorizes, any other person to assume for it, any other liability in connection with the sale of products from its Web site, catalog or otherwise. The above limited warranties shall not apply to any product which has been subject to accident, negligence, alteration, abuse, or misuse. The term “original purchaser” as used in this warranty means the person to whom the product is originally sold as shown on the sales invoice. These warranties shall apply only within the boundaries of the United States and Canada.

Limitation of Liability
As set forth above under the limited warranty provisions, MAIA's liability is limited to repair or replacement of its products which are returned to it prepaid in the specified period of time. In no event shall MAIA's liability exceed the value of the products sold. MAIA shall not be liable for any special or consequential damages that result from the use of any product sold through this website or through its catalog. Applicable law may not allow the limitation or exclusion of liability of special or consequential damages so the above limitation or exclusion may not apply to your purchase, but it is intended to be the maximum limitation as permitted by law.

Use and misuse of products sold through this website, MAIA's catalog or otherwise, involves serious risks including injury, disability and death. Purchasers, users and participants assume all risk of injury. MAIA cannot and will not be responsible for the misuse or unauthorized and improper use of products sold through this website, MAIA's catalog or otherwise.

General Disclaimer
Product descriptions, typographic, pricing and photographic errors are unintentional and subject to correction. We regret, but are not liable for such errors. MAIA reserves the right to reject any orders placed for a product listed at an incorrect price. If you discover an error in our website or catalog, please let us know.

Applicable Law and Arbitration of Disputes
Your order from this website or from MAIA's catalog shall be governed in all respects by the laws of the State of Oklahoma, U.S.A. without its choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. The State of Oklahoma's law governing "Sales," as found in Title 12A of the Oklahoma Statutes has specific application to goods sold by MAIA to you, subject to disclaimers and limitations of liability set forth herein. You agree that jurisdiction and venue in any proceeding directly or indirectly arising out of or relating to the purchase of goods from MAIA not exceeding $4500.00 will be in the small claims division of District Court of Oklahoma County, Oklahoma. You agree that any dispute or controversy arising out of or relating to the purchase of goods from MAIA exceeding $4500.00 shall be resolved exclusively and finally by arbitration subject to the provisions of the Uniform Arbitration Act as enacted in Oklahoma, as found in the Oklahoma statutes at Title 15. Such arbitration shall occur in Oklahoma County, Oklahoma before a sole arbitrator. Any award rendered in any such arbitration proceeding shall be final and binding on each of the parties, and judgment may be entered thereon in a court of competent jurisdiction. Any cause of action or claim you may have with respect to the purchase of MAIA products or any other claim related to the use of the website or catalog must be commenced within one (1) year after the claim or cause of action arises. MAIA's failure to enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct nor trade practice shall act to modify any of these terms and conditions.

Notice of Dispute Resolution and Arbitration Agreement
The terms and conditions of all sales by MAIA provide that all disputes between you and MAIA will be resolved by BINDING ARBITRATION. You GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract except for matters that may be taken to THE SMALL CLAIMS COURT OF OKLAHOMA COUNTY, OKLAHOMA. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury. You are entitled to a FAIR HEARING, BUT the arbitration procedures are SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. Arbitrator decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT FOR MORE DETAILS, SEE "APPLICABLE LAW AND ARBITRATION" ABOVE.

Product Return and Refund Policy
MAIA offers a 30 day money back guarantee on all its products. If the product is defective or unsatisfactory to the customer we will issue a refund on the product once it is returned. Any return must be accompanied by an RMA number which can be obtained by contacting the MAIA customer service department at 866.626.6226. The customer must mark the packaging used for the return with this RMA number and a copy of the invoice must be included in the return. Product being returned must be in new condition unless received by the customer as defective. MAIA will not refund the cost of shipping the product to the customer or the cost of shipping for the returned product. There are no refunds on video tapes, DVDs, CDs, or any product returned in packaging that would allow damage to occur in shipping.

Acceptance of Terms through Registration and Use
By registering at and using this Site, you agree to all terms, conditions and notices contained or referenced in these Terms of Use. If you do not agree to these Terms of Use, please do not register with or use this Site. We reserve the right, at our discretion, to update or revise these Terms of Use. Please check these Terms of Use periodically for changes. Your continued use of this Site following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

Registration and Security
When you register to become a MAIA Member, you will be asked to provide certain information about yourself, such as your name, telephone number and address. You agree to provide accurate and complete information when registering to become a MAIA Member. This information will be subject to our Privacy Policy. Once you have completed the registration form, you will be issued a Password which will allow you to access areas of the Site reserved for MAIA Members only and also allow you to access information and services on the Site which have been customized with information regarding you. As discussed in our Privacy Policy, it is important that you keep your Password confidential at all times and not share it with anyone. You may not use any device, software or routine, including but not limited to any viruses, trojan horses, worms, time bombs or cancelbots, intended to damage or interfere with the proper working of the Web Site or any auction or purchase being conducted on our site or to surreptitiously intercept or expropriate any system, data or personal information from the Web Site.